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Accessing Reports Tab In P6 Web Fails With: Unable To Load Data (Doc ID 2442050.1)

Last updated on OCTOBER 01, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 17.12.6.0 and later
Information in this document applies to any platform.

Symptoms

Using WebLogic 12.2.1.2 - in p6 web, when choosing the Reports tab, error "Unable to load data" appears.

Nothing is written to the p6webaccess.html file or to the P6 managed server logs, and the reports are accessible and do run directly in BI Publisher.


ERROR

Managed server log file (after soap logging is enabled), and "Reports tab is accessed" shows errors similar to:

Aug 30, 2018 11:57:23 AM com.sun.jersey.server.impl.application.WebApplicationImpl _initiate
INFO: Initiating Jersey application, version 'Jersey: 1.18 11/22/2013 01:21 AM'
Aug 30, 2018 11:57:23 AM com.sun.jersey.server.impl.application.DeferredResourceConfig$ApplicationHolder
INFO: Instantiated the Application class com.primavera.rest.resources.P6RestResourceManager
no cachecleaner instance found, creating one
Aug 30, 2018 11:57:26 AM com.sun.jersey.spi.inject.Errors processErrorMessages
WARNING: The following warnings have been detected with resource and/or provider classes:
  WARNING: Return type com.primavera.rest.infr.ResponseWrapper<com.primavera.rest.infr.datastore.ILoadDataStore<? extends com.primavera.rest.ro.ResourceObject>> of method public com.primavera.rest.infr.ResponseWrapper<com.primavera.rest.infr.datastore.ILoadDataStore<? extends com.primavera.rest.ro.ResourceObject>> com.primavera.rest.resources.assignments.AssignmentsResource.saveData(com.primavera.rest.service.assignments.AssignmentSpreadSaveDataStore) throws java.lang.Exception is not resolvable to a concrete type
  WARNING: Return type com.primavera.rest.infr.ResponseWrapper<com.primavera.rest.infr.datastore.ILoadDataStore<? extends com.primavera.rest.ro.ResourceObject>> of method public com.primavera.rest.infr.ResponseWrapper<com.primavera.rest.infr.datastore.ILoadDataStore<? extends com.primavera.rest.ro.ResourceObject>> com.primavera.rest.resources.assignments.AssignmentsResource.saveData(com.primavera.rest.service.assignments.AssignmentSpreadSaveDataStore) throws java.lang.Exception is not resolvable to a concrete type>


--uuid:b07ba37f-dbb0-44dd-8f21-94e817127914----------------------

---[HTTP response - http://server:port/xmlpserver/services/PublicReportService - 200]---
null: HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8
Date: Thu, 30 Aug 2018 18:57:36 GMT
Transfer-Encoding: chunked
X-ORACLE-DMS-ECID: a1a0ea1f-cf99-4ea6-a6a6-ba23b4a7464c-003c5428
X-ORACLE-DMS-RID: 0
20--------------------

Aug 30, 2018 11:57:36 AM com.primavera.rest.common.exception.InternalErrorResponseExceptionMapper toResponse
SEVERE: com.sun.xml.ws.api.message.Message.getHeaders()Lcom/sun/xml/ws/api/message/HeaderList;
java.lang.NoSuchMethodError: com.sun.xml.ws.api.message.Message.getHeaders()Lcom/sun/xml/ws/api/message/HeaderList;
at org.apache.chemistry.opencmis.commons.impl.tube.client.WssMUTube.processResponse(WssMUTube.java:59)


<com.sun.xml.ws.api.message.Message.getHeaders()Lcom/sun/xml/ws/api/message/HeaderList;
java.lang.NoSuchMethodError: com.sun.xml.ws.api.message.Message.getHeaders()Lcom/sun/xml/ws/api/message/HeaderList;

Aug 30, 2018 11:58:37 AM com.github.ziplet.filter.compression.CompressingFilter destroy
INFO: CompressingFilter is being destroyed...

log4j:ERROR Failed to flush writer,
java.io.IOException: Stream Closed



Steps to Reproduce
1. Have a running P6 EPPM environment with BI Publisher and Reports configured correctly.
2. Log into P6 EPPM.
3. Click Reports tab
Message received in browser: Unable to load data.


 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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