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Error: "HTTP 404; The page cannot be displayed" From Browser And "No identity key/certificate entry was found under alias <$aliasname> in keystore <$JKSfilepath.jks>" In Managed Server Log File When After Attempting to Configure WebLogic Server with SSL (Doc ID 2442368.1)

Last updated on MARCH 22, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version and later
Information in this document applies to any platform.


When attempting to configure and implement SSL for Web servers, the following error occurs.

Front-End message:
404 The site cannot be found
The page cannot be displayed

Back-End message (P6.log):
No identity key/certificate entry was found under alias <$aliasname> in keystore <$JKSfilepath.jks> on server P6..>

The issue can be reproduced at will with the following steps:

  1. Configure WebLogic Managed Server for SSL
  2. Configure WebLogic
  3. Restart managed server configured
  4. Attempt to access login page
  5. Front-end error occurs
  6. Access the P6.log file
  7. Back-end message appears in the log




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