My Oracle Support Banner

Unable to Delete the Enterprise Data Source Folder after Upgrade to CS10 (Doc ID 2442384.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Insurance Istream - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 6.3.0 version, IStream Document Manager

ACTUAL BEHAVIOR
---------------
Following an upgrade from Livelink 970 to Content Server 10, Users are unable to search for documents.
When attempting to delete/recreate the Enterprise Data Source Folder, the system would hang/crash.
When reviewing the DB Schema Upgrade,it shows 'could not update node 2447' which reference the 'Search Federator 1' object in the DTreeCore table.


EXPECTED BEHAVIOR
-----------------------
Following an upgrade from Livelink 970 to Content Server 10, Users should be able to search for documents without having to delete/recreate the Enterprise Data Source Folder


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Confirm that both CS10 Window Services are running.
2. Navigate to the CS10 Administration Pages.
3. Search Administration.
4. Open the System Object Volume.
5. Attempt to delete the Enterprise Data Source Folder.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.