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Bidding Interface: Cannot Open View Form Of RFB Type Records: This page isn't working coname.oracleindustry.com is currently unable to handle this request HTTP ERROR 500 (Doc ID 2443209.1)

Last updated on MARCH 06, 2019

Applies to:

Primavera Unifier - Version 9.7 and later
Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On Unifier : Bidding Interface

ACTUAL BEHAVIOR
---------------
In the bidding interface, bidders can use the the cogwheel to Create the record (open the Action Form) but not to Open the record in View mode (open the View Form).
They cannot double-click a record to open either.

EXPECTED BEHAVIOR
-----------------------
Based on the current setting, Bidders should be able to open bid records either by double clicking or using the cogwheel.

STEPS
-----------------------

  1. In the bidding interface
  2. Navigate to the record and try to Open
  3. File the below error is returned

This page isn't working
coname-unifier.oracleindustry.com is currently unable to handle this request
HTTP ERROR 500

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Because the View Form cannot be opened the bidder user is unable to review the record before clicking on the Create button to open the Action Form.

Cause

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In this Document
Symptoms
Cause
Solution
References


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