The Payment Section Is Having A Cache Issues In Customer Center While Creating A New Account
(Doc ID 2443987.1)
Last updated on FEBRUARY 24, 2021
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.20.0 and laterInformation in this document applies to any platform.
Symptoms
On : 7.5.0.20.0 version, Customer Center
After creating a Child account (Paid by parent), the payment method is defaulting to undefined.
1. Create an account.
2. Create child account,
a. In the General section, check the "Account has a parent"
b. Choose last Opened account,
c. Choose the option "The bills for the account are paid by parent"
3. Try creating another standalone account.
Expected behavior: The payment section shall pop up with the new payment information and defaulting to invoice.
Actual behavior: The payment section is not being popped up and defaulting to "Undefined" . And all the subsequent account creations are not popping up the New payment method panel.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |