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A 'New' Button Is Not Available for Site Administrator to Add New Users to Hosting Company (Doc ID 2444894.1)

Last updated on APRIL 03, 2019

Applies to:

Primavera Unifier - Version 17.12.0.0 to 18.8 [Release 17.12 to 18.8]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

The Site Administrator can not add new users to the Hosting company as a New button is not available.

EXPECTED BEHAVIOR

The Site Administrator should be able to add new users to the Hosting company.

 

The issue can be reproduced at will with the following steps:

  1. Log in as Site Administrator.
  2. Access the Hosting Company.
  3. In Access Control, verify Site Admin account has the permission to add new Company Users.
  4. Navigate to User Administration > Company Users.
  5. Note that no New button is displayed, preventing adding new users.

Cause

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In this Document
Symptoms
Cause
Solution
References


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