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Revision On Future Dated Order With Due Date Change Or Data Change Is Getting Stuck In COM (Doc ID 2444920.1)

Last updated on SEPTEMBER 17, 2018

Applies to:

Oracle Communications Order and Service Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.

Goal

On : 7.3.1.0.0 version, Other

Revision on future dated order with due date change or data change is getting stuck in COM.

- Submit a Future dated order , it will be in waiting state.
- Submit revision order by changing due date to current date with some other data change.

Expected: The order should get revised to with current date and provisioning should get completed.

Actual: The order is getting stuck in COM and revision is not progressing.
 

Solution

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In this Document
Goal
Solution
References


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