Unable To Create A Case In Argus V8.1.2 (Doc ID 2446175.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.1.2 and later
Information in this document applies to any platform.

Following 8.1.2 installation (single tenant) user has reported issues with case creation and other case activity

During case Bookin the user gets the following message pop-up in the UI -

"Contact your System Administrator"

CMN_Error_Log shows the following error:

Attempted to read or write protected memory. This is often an indication that other memory is corrupt.

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In this Document

Symptoms

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