ReIM: Credit Note Requests are Generated with the Invoice Date and Not with the Business Date
(Doc ID 2446281.1)
Last updated on MARCH 11, 2019
Applies to:Oracle Retail Invoice Matching - Version 14.0.3 and later
Information in this document applies to any platform.
On : 14.0.3 version, Document Creation
When you resolve a discrepancy from an invoice, and the invoice date is prior to the business date, Retail Invoice Matching (ReIM) is creating the Credit Note Requests (CNR) with the same date as the invoice instead of the date that it is being generated. Why?
The issue can be reproduced at will with the following steps:
1. Create an Invoice where the invoice date is different from the current business date and with discrepancy (higher quantities in invoice that in the receipt);
2. Resolve discrepancy to generate a CNR;
3. Generate CNRs.
4. Check that the doc_date from the CNR is the same as the invoice date.
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