My Oracle Support Banner

Agile PLM Upgrade Tool Preaction Script Ends In Error When Connecting On Plugin Database (Doc ID 2446969.1)

Last updated on SEPTEMBER 13, 2018

Applies to:

Oracle Agile Engineering Data Management - Version 6.2.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
When attempting to run Agile 6.2.1 upgrade tool , very first action preaction script fails to connect the Plugin Database. 

Tested all the tabs:

Source Master
Target Master
Customer
Production DB (confirmed dblink creation and dropped it)
Computed all the Parameter buttons and saved the parameters

ERROR

2018-09-12 11:47:39 2018-09-12 11:47:39 Testing sqlplus connection to source database, if it's frozen, check your configuration ...
2018-09-12 12:18:04 Exiting application.

From testconnection_source.log : 

SQL*Plus: Release 12.1.0.2.0 Production on Thu Sep 13 08:56:24 2018

Copyright (c) 1982, 2014, Oracle. All rights reserved.

ERROR:
ORA-01017: invalid username/password; logon denied

STEPS
The issue can be reproduced at will with the following steps:
1. Open Agile PLM Upgrade Tool and fill in the parameter for all tabs
2. On Action tab press Run PreAction-Scripts button



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.