ECS Node Is Showing High CPU Usage After Failed Customer Load
(Doc ID 2447096.1)
Last updated on SEPTEMBER 28, 2018
Applies to:Oracle Communications BRM - Elastic Charging Engine - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
After fixing the data inconsistency in BRM and restarting customerUpdater, all accounts are loaded OK into ECE cache, but even after successful end of data loading, CPU usage exhibits 100%.
- After a full cluster restart, customer loading is started. Due to a known issue (a data inconsistency in BRM database) there is a failure in this process and the customer loading stopped (in customerUpdater) with the below error:
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