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Error: "Event Code: VTRAG-####-#, Message: TCVirtualTable.RefreshAppend: GATEWAYPROVIDER: Stream read error" While Opening Projects In P6 Professional Through Cloud Connect (Doc ID 2447118.1)

Last updated on SEPTEMBER 14, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to open multiple projects within P6 Professional connecting to the database through Cloud Connect, the following error occurs during the 'loading data' process:

ERROR
-----------------------
Event Code: VTRAG-0408-2
Message: TCVirtualTable.RefreshAppend: GATEWAYPROVIDER: Stream read error

Note, the numbers in event code can vary.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Launch P6 Professional
  2. Login to P6 Professional using an alias configured with Cloud Connect
  3. On the Project screen, attempt to open multiple projects (for example, 5 projects):
    1. CTRL + Left Click the projects
    2. Right-Click then select Open
  4. Note the error which occurs during the loading of projects


ADDITIONAL INFORMATION
-----------------------
This issue does not occur while connecting directly to the database (using a client-to-database connection instead of client-to-cloud_connect).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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