My Oracle Support Banner

Rms Servers Are Not Starting Up After Linux OS Patching (Doc ID 2447275.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Retail Price Management - Version 14.0.2 and later
Information in this document applies to any platform.

Symptoms

Rms-server in cluster are not starting up.
No changes were done in Web Logic or in RMS. The problem happened after Linux OS patching. RMS, BI, REIM, Webservices and WSL started fine.

Steps to Reproduce:
1. Node Manager for RMS domain started.
2. WLS~Admin Server started.
3. Logged in into WLS console for RPM.
Rsl-server1 started, but rms-server1 started in ADMIN mode. If rms-server1 shutdown then rms-server2 also could be started only in ADMIN mode.

Log file errors included:

"The LDAP authentication provider named "OIDAuthenticator" failed to make connection to ldap server at ldap"

"Exception preparing module: EJBModule"

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.