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P6 Web Login Page Intermittently Switches Between SSO and Native Authentication (Doc ID 2447291.1)

Last updated on SEPTEMBER 13, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.14.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

After configuring P6 for WebSSO, the P6 Web login page intermittently switches between WebSSO and Native authentication.

EXPECTED BEHAVIOR

The P6 Web login page loads using WebSSO authentication only.

STEPS

The issue can be reproduced at will with the following steps:
1. Connect to P6 via the web server URL protected by an SSO web agent
2. Enter SSO credentials
3. Note the P6 Web login page intermittently switches between WebSSO and Native authentication.


Cause

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In this Document
Symptoms
Cause
Solution


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