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D1-RBOE Algorithm Missing Complete Set Of Algorithm Parameters 15-19 (Doc ID 2447355.1)

Last updated on OCTOBER 23, 2021

Applies to:

Oracle Utilities Service Order Management - Version and later
Information in this document applies to any platform.


On : version, Appointment Handling for Non-Req Systems

D1-RBOE Algorithm Missing Complete Set of Algorithm Parameters 15-19

When trying to analyze why when activity (e.g. enable service) has been in a Validation Error status and has been retried via D1-SRERR batch why the activity does not get discarded, but remains in Validation Error. After analyzing, the Oracle base algorithm D1-RBOE (RevalidateBOInErrorAlgComp_Impl), which is used by Enable service activities, does not have complete set of Algorithm parameters 15-19. The code looks for a Discard BO and Discard BO reason parameters 18 and 19 to be able to transition the Activity to DISCARDED.

There are many algorithms that are currently using the Algorithm Type D1-RBOE and there are many more Business Objects (BO) that are using this algorithm.

The issue can be reproduced at will with the following steps:
1. Analyze the Oracle base algorithm D1-RBOE (RevalidateBOInErrorAlgComp_Impl).

The issue has the following business impact:
Due to this issue, algorithms and Business Objects are possibly impacted.




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