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Error While Uploading Email Attachment In Argus 8.1.2 - This is not a valid file to upload (Doc ID 2447879.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.1.2 and later
Information in this document applies to any platform.

Symptoms


While uploading email attachment with .msg extension in Argus 8.1.2 an error is generated.

Error:


This is not a valid file to upload. Allowed file types are 'XLS, XLSX, DOC, DOCX, TXT, VSD, TIF, TIFF, RTF, PSD, PS, PNG, PDF, MDB, JPG, BPM, XML, SGML, SGM'




Steps:
1. Login to Argus Safety using the 8.1.2 database that is upgraded from 5.x.
2. Access a case and go to Additional Information tab
3. Attempt to upload an attachment with ".msg" extension
4. Receive error.

Cause

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In this Document
Symptoms
Cause
Solution


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