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Control Central - Search By Account ID Search Does Not Return The NO RECORDS FOUND Message (Doc ID 2447888.1)

Last updated on JUNE 28, 2021

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.0.0 and later
Information in this document applies to any platform.

Goal

On the Control Central page, the Account ID Search does not return the NO RECORDS FOUND message for invalid account ID search.

On Customer Care and Billing (CCB) v2.3.1, the message was displayed on the status bar so that the user could know if the search has ended or not. The message needs to be diplayed on the screen for v2.6, to avoid confusion for the user. Why is that?
 

Solution

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In this Document
Goal
Solution
References


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