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Update to Contacts from an Android Device Changes the Format of the Email Address in Convergence Ab (Contacts Server) (Doc ID 2448135.1)

Last updated on MARCH 29, 2019

Applies to:

Oracle Communications Mobile Synchronization Gateway - Version 8.0.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Using:  Mobile Sync Gateway 8.0.0.0.0
           Samsung A3 and Android Version 7.0

The update of the contacts from an android device, modifies the format of the email address of the contact in Convergence (Contact Server)

Steps to reproduce:

1. I can see the contact's email ID is "firstname.lastname@domain" from Convergence
2. From my android device, I modify the last name of a contact : "lastname" to "testlastname"
3. From Convergence, I now see the email ID as : "firstname.lastname@domain" <firstname.lastname@domain>
4. When I create a new meeting with firstname testlastname from my address book, it is not recognized.

Cause

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In this Document
Symptoms
Cause
Solution
References


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