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Performce Issue When Downloading Resource Assignments From P6 Web (Doc ID 2448960.1)

Last updated on SEPTEMBER 26, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 17.12.0.0 to 17.12.8.0 [Release 17.12]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.12.0.0 to 17.12.8.0 [Release 17.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

After clicking the Download link on the Resource Assignments page, it freezes or takes a very long time to start downloading.

EXPECTED BEHAVIOR

The file download can be initiated and completed quickly with good performance.


STEPS

The issue can be reproduced at will with the following steps:
1. Log into P6 Web.
2. Browse to Resources > Assignments. Thousands or even more records are loaded.
3. Click the download button.
4. The web page gets frozen.
Note: If just opening a few projects, the download procedure can be started and completed quickly.

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users cannot download a large resource assignment dataset to Excel.

Cause

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In this Document
Symptoms
Cause
Solution
  
References


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