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Description Split On Multiple Lines (Doc ID 2450122.1)

Last updated on FEBRUARY 28, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.5.0.2.0 version, CI - Customer Information

ACTUAL BEHAVIOR
---------------
Description split on multiple lines

Description on the below base product pages is split on multiple lines:

1. Bill Segment - Calculation line – Description on Bill
2. SA Information column text on Bill Segment search pop-up from SA context
3. Address & Case Information column text on Case search from Account context
4. Address column text on Service Agreement search from Account context
5. Address column text on Field activity search from Premise context

In 2.1 this is not an issue. Is there any way this can be reverted as the same in 2.1?

Cause

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In this Document
Symptoms
Cause
Solution
References


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