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Unable To Add Exemptions to Substance Declaration Receive "There are no available values for this field. Please contact your Agile Administrator" (Doc ID 2450336.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Agile Product Governance and Compliance - Version 9.3.4.0 and later
Information in this document applies to any platform.

Symptoms

Agile PG&C declarations can no longer access the exemptions list.

When setting Declared Compliance to "Exempt" and opening the Exemptions list, an error message appears:

ERROR
There are no available values for this field. Please contact your Agile administrator.

The issue can be reproduced at will with the following steps:

Define the exemptions on the Specifications as follows
1. Locate the Specification in question
2. Click on the General Info
3. Enter exemptions in the exemption field
4. Click on the the search palette for the Specification exemptions to the Declaration and the list of exemptions listed from step 3 will be displayed


 

Changes

WebLogic patch 27919943 and Agile PG&C

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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