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During Item Creation Process Item Zone Price Code is Comparing Zone_Display_Id With Zone_id in RMS (Doc ID 2450811.1)

Last updated on MARCH 13, 2019

Applies to:

Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.


When attempting to create a new item in RMS, while setting the Item Zone, the system the SVC process is comparing the zones of the newly created item using the RPM_ZONE.DISPLAY_ID instead of the RPM_ZONE.ZONE_ID.
Since the field can be duplicated it is preventing the item from being created,the following error occurs.

@0PACKAGE_ERROR@1ORA-20001: Item/zone id combination passed for modification of pricing record does not exist.,ITEM:100045044@2CORESVC_ITEM.PROCESS_IZP

Steps to reproduce: 

1) Setup zone structure in RPM - at least 2 Zone Groups where the correspondent display IDs overlap.
2) Upload item via item induction.


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