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Usage And Purchase Start Date Is Wrong When Product With Future Cycle Start Is Cancelled (Doc ID 2452061.1)

Last updated on MARCH 28, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.20.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.20.0 version, Subscription Management

ACTUAL BEHAVIOR
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When cancelling the product which is having future cycle_start date, where purchase/usage is already started, it is seen that usage/purchase start date is getting updated with current date, while expected is that usage/purchase start date should not be changed and only cycle_start should be updated with current date.

So current behavior is that : Cycle/Usage/Purchase start date is updated to current date

EXPECTED BEHAVIOR
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Usage/purchase start date should not be changed, only cycle start date should be updated.


STEPS
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1. Create account (20th Aug 2018)
2. Purchase a cycle forward product with future cycle_start date (20th Aug 2019) and usage/purchase start date as current date (20th Aug 2018)
3. Move pin_virtual_time to (30th Aug 2018)
4. Cancel the cycle product


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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