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Need to Know Why the RSM_USER_ROLE Roles Were Unassigned? (Doc ID 2452062.1)

Last updated on SEPTEMBER 26, 2018

Applies to:

Oracle Retail Price Management - Version 13.2.4 and later
Information in this document applies to any platform.

Goal

All the users with Administrator role in RSM_USER_ROLE table got unassigned without a known cause.

When the application server was uploaded, all menus were blank unless the application was accessed with the main administrator user. The application was restarted, without success. There were no users assigned to the administrator role. The users were assigned again, solving the issue.

The problem is, it is still unknown what caused this, this has not happened before.
Is there a possible cause for all users in the administrator role to be removed?
 

Solution

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In this Document
Goal
Solution
References


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