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Bill Completion Batch (C1-BLCMP) Failed - OutOfMemoryError: GC Overhead Limit Exceeded (Doc ID 2452135.1)

Last updated on OCTOBER 01, 2018

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v2.6.0.1.0 against FW v4.3.0.4, Bill Completion batch (C1-BLCMP) failed with an error during the monthly billing cycle.

It showed below exception:

A Java exception was thrown: GridWorkAbortedException: java.lang.reflect.InvocationTargetException
Caused by InvocationTargetException:
Caused by OutOfMemoryError: GC overhead limit exceeded
Event was logged with key: -8404308349290486809.

Total number of bills - 919129
Total Number of bill segments - 14,530,383

ERROR
-----------------------
OutOfMemoryError: GC overhead limit exceeded  

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run C1-BLCMP batch for bills close to 1M having over million of bill segments.

BUSINESS IMPACT
----------------------------
The issue has the following business impact:
Due to this issue, users cannot do C1-BLCMP batch for large number (close to 1M) of bills at once.
Workaround is to break the number of bills into chunks of 230K and run bill completion 4 times to freeze all the bills.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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