Bill Completion Batch (C1-BLCMP) Failed - OutOfMemoryError: GC Overhead Limit Exceeded
(Doc ID 2452135.1)
Last updated on FEBRUARY 03, 2021
Applies to:
Oracle Financial Services Revenue Management and Billing - Version 2.6.0.1.0 and laterInformation in this document applies to any platform.
Symptoms
On RMB v2.6.0.1.0 against FW v4.3.0.4, Bill Completion batch (C1-BLCMP) failed with an error during the monthly billing cycle.
It showed below exception:
A Java exception was thrown: GridWorkAbortedException: java.lang.reflect.InvocationTargetException
Caused by InvocationTargetException:
Caused by OutOfMemoryError: GC overhead limit exceeded
Event was logged with key: -8404308349290486809.
Total number of bills - 919129
Total Number of bill segments - 14,530,383
ERROR
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OutOfMemoryError: GC overhead limit exceeded
STEPS
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The issue can be reproduced at will with the following steps:
1. Run C1-BLCMP batch for bills close to 1M having over million of bill segments.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot do C1-BLCMP batch for large number (close to 1M) of bills at once.
Workaround is to break the number of bills into chunks of 230K and run bill completion 4 times to freeze all the bills.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |