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Hierarchy Tree Is Not Shown On Inbound Communication Page After Upgrade From MDM2.1.0 SP3 To MDM2.2.0 SP2 (Doc ID 2452545.1)

Last updated on OCTOBER 01, 2018

Applies to:

Oracle Utilities Meter Data Management - Version 2.2.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Utilities Meter Data Management : 2.2.0.2.0 version

Hierarchy Tree is not shown in Inbound Communication Page after upgrade from MDM 2.1.0 SP3 to MDM 2.2.0 SP2

In MDM 2.1.0 SP3, the Communication Hierarchy Tree is showing for both Inbound and Outbound Communication.

After upgrading to MDM2.2.0 SP2 , when viewing Communication Portal(D1COMM) for an Inbound Communication, the Communication Hierarchy Tree is not showing anymore. For Outbound Communication, the Communication Hierarchy Tree is still showing properly.

It is expected that the hierarchy tree be shown in inbound communication.

Cause

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