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Getting "500 Internal server error" when accessing Argus Insight 8.2 URL (Doc ID 2452853.1)

Last updated on SEPTEMBER 27, 2018

Applies to:

Oracle Argus Insight - Version 8.2 to 8.2 [Release 8.2]
Information in this document applies to any platform.

Symptoms

Getting "500 Internal server error" when accessing Argus Insight 8.2 URL

Steps to Repeat:
1. Install Argus Insight 8.2
2. Access Argus Insight 8.2 login URL
3. Observe the below errors

Error:
500 Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed

Detailed Error:
------------------------------------------------------------------------------
PowerReports error '80004003'

Object reference not set to an instance of an object.

/include/seessionFunctions.inc, line 5
------------------------------------------------------------------------------

 

Changes

 

Cause

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