Pin_inv_doc_gen Is Failing To Generate Invoice PDFs For Trial Bills (Doc ID 2453147.1)

Last updated on FEBRUARY 20, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.20.0 and later
Information in this document applies to any platform.

Issue is that pin_inv_doc_gen is throwing error in the following scenario :

01 AUG : created account
01 SEP : pin_trial_bill_accts , invoice "TRIAL-218885-1535785201" is produced with status=0 (Do not run regular billing)
01 OCT : pin_trial_bill_accts, invoice "TRIAL-218885-1538377201" is produced with status=0
01 OCT : executed docgen.sh

Observations :

Invoice PDF for "TRIAL-218885-1535785201" is generated and status is 1
Invoice PDF for "TRIAL-218885-1538377201" is not generated and status is still 0
Below error is thrown in docgen log :

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In this Document

Symptoms

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