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On OCI Not Able To Connect To Database From Demantra Java Process ---java.sql.SQLException: Io exception: Oracle Error ORA-12650 When Running aps.bat (Doc ID 2453224.1)

Last updated on SEPTEMBER 28, 2018

Applies to:

Oracle Demantra Demand Management - Version and later
Information in this document applies to any platform.


On : version, LoadData

Customer is on 7315
Migrated to OCI (Cloud)
Unable to connect to database from Demantra java process (running either aps.exe or dp_config.bat)

When running the pas.bat or dp_config.bat from command line they get the following error
java.sql.SQLException: Io exception: Oracle Error ORA-12650
Per doc Can't Connect Database Cloud Instance Using JDBC Client, get "Io exception: Oracle Error ORA-12650" (Doc ID 2382296.1), this is DB Bug
This issue is because of Oracle DB machine encryption ENCRYPTION_SERVER settings.

Fix Apply version of patch 20960881

But the customer is on database version

Expect to be able to connect and run the executable

The issue can be reproduced at will with the following steps:
1. Migrate to OCI
2. Run aps.exe

The issue has the following business impact:
Due to this issue, users cannot load data




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