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File Manager Error: Specified File Could Not Be Located. Please Contact System Administrator (Doc ID 2454364.1)

Last updated on JUNE 02, 2023

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

After upgrade from Agile 9.3.3 to 9.3.6, old file attachments can not be accessed.

ERROR
-----------------------
Specified file could not be located. Please contact system Administrator

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Web client
2. Open object with old file attachment
3. Select file attachment > GET
Error: Specified file could not be located. Please contact system Administrator


Cause

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In this Document
Symptoms
Cause
Solution


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