"Error While Connecting To The LDAP Server. Please Contact Your System administrator" error on login using LDAP user, after applying 7.3.5.2 patch. (Doc ID 2454747.1)

Last updated on JUNE 13, 2022

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.3.5.2.0 to 7.3.5.2.0 [Release 7]
Information in this document applies to any platform.

Symptoms

Attached (screenshot) pop up and error in SMSServices.log could be seen on login to application using LDAP credentials.

[UMMLOG] Sep 25,18 09:20:11 : [LDAPLOGINSERVICE]propertiesFile : LDAPProperties.properties

[UMMLOG] Sep 25,18 09:20:11 : [LDAPLOGINSERVICE]LDAPConstants.LDAPSERVERURL : ldap://xxx.xxxx.com:309

[UMMLOG] Sep 25,18 09:20:11 : [LDAPLOGINSERVICE]LDAPConstants.ROOTDN : DUMMY

[UMMLOG] Sep 25,18 09:20:11 : [LDAPLOGINSERVICE]LDAPConstants.ROOTDN_PREFIX : sAMAccountName=

[UMMLOG] Sep 25,18 09:20:11 : [LDAPLOGINSERVICE]LDAPConstants.ROOTDN_SUFFIX : ,DC=compassbnk,DC=com

[UMMLOG] Sep 25,18 09:20:11 : [LDAPLOGIN]Exception

javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090400, comment: AcceptSecurityContext error, data 52e, v1db1 ]

at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3067)

at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:3013)

at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2815)

at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:2729)

at com.sun.jndi.ldap.LdapCtx.(LdapCtx.java:296)

at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapCtxFactory.java:175)

at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(LdapCtxFactory.java:193)

at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(LdapCtxFactory.java:136)

at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(LdapCtxFactory.java:66)