My Oracle Support Banner

Billing Care: Control The Reason Codes Displayed In Adjustment Window (Doc ID 2454749.1)

Last updated on APRIL 01, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.19.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.19.0 version, Billing Care

Issue:Control the reason codes displayed in adjustment window

ACTUAL BEHAVIOR

There can be multiple reason codes in the BRM config object which will be pulled from DB and displayed in the reasons code drop down of the event adjustment page of Billing Care.

EXPECTED BEHAVIOR

The expectation here is to have a control on Billing Care(BC) with the help of Oracle Entitlements Server(OES) Policies/Roles to allow only specific reason code to be listed in the drop down window of the event adjustment page of Billing Care.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.