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Account Number Reference in Billing Care Exposed URLs (Doc ID 2454830.1)

Last updated on MARCH 10, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.19.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.19.0 version, Customer Care

ACTUAL BEHAVIOR

The Bill Search URL for Billing care which will be used for embedding URL tool is expecting ACCOUNT POID instead of ACCOUNT_NO, account Poid is something which is very internal to the product and external systems will not be saving the mapping of Account Number and Account Poid.

  
EXPECTED BEHAVIOR
 
Should be account account embedding in customer tool URL

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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