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When Using the Function "Save To PDF" in P6 Web the Letters Å, Ä And Ö Disappears. (Doc ID 2455321.1)

Last updated on OCTOBER 10, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 17.12.2.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.12.2.0 and later
Information in this document applies to any platform.

Symptoms

Characters å ä ö not displayed in file created from "Save to PDF" in P6 EPPM.


EXPECTED BEHAVIOR:

Characters å ä ö should be displayed in file created from "Save to PDF" in P6 EPPM.

STEPS:

The issue can be reproduced at will with the following steps:
1. Open P6 Web.
2. Navigate to the EPS page.
3. Add any of the å ä ö characters to one of the Projects.
4. Export by using Save to PDF.
5. Check the PDF file and notice that all the å ä ö characters are missing.


BUSINESS IMPACT:

The issue has the following business impact:
Due to this issue, users cannot have special characters displayed correctly.

Cause

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In this Document
Symptoms
Cause
Solution
References


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