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Blank Window Pops Up with Internet Explorer for Web Client Operation (Doc ID 2455322.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Agile PLM Framework - Version and later
Information in this document applies to any platform.


Actual Behavior

Whenever doing Web Client operation that will call pop up window, such as Help > About and Change Passwords,
blank window pops up, and the window that should be opened will be displayed in the back ground in the bigger size window

Expected Behavior

The pop up window to display normally without opening a blank pop up window



This issue can be reproduced by following below steps:

  1. Login to Web Client
  2. Goto Help > About
  3. Blank window with caption 'Blank page - Internet Explorer' pops up, and can see the About page showing in the back ground


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