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How To Make Event Adjustment Customer Note as Mandatory (Doc ID 2455372.1)

Last updated on FEBRUARY 24, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.19.0 and later
Information in this document applies to any platform.

Goal

On Billing Care user interface, Event Adjustment window does not have the Customer Note option as mandatory. User wants this to be made mandatory for the agents to enter the Customer Note while performing event adjustment.
 

Solution

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In this Document
Goal
Solution
References


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