Argus Console Crashing while adding Preferred Terms To The Datasheet (Doc ID 2455465.1)

Last updated on JULY 13, 2023

Applies to:

Symptoms

Users have 1274 preferred terms that need to be added to a datasheet. However, whenever user tries to add the terms, the Argus console crashes.

Steps to Repeat:
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1 Log-in to Argus Safety > Navigate to Argus Console > Business Configuration > Organized By Family / Product / Licenses
2 Search and Select the product Family
3 Choose/Click Datasheet tab with more than 1000 Preferred Terms
4 Click Copy button
5 Provide the New Datasheet Name > Click OK
6 System crashes and displays "not responding" message
7 Waited for 3 hours > Still it is showing same error

Changes

Cause

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