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Unable To Unmatch Invoices Which Are In Match Status (Doc ID 2455618.1)

Last updated on NOVEMBER 05, 2020

Applies to:

Oracle Retail Invoice Matching - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

End-users should be able to unmatch an invoice manually if it is in match status.
However the actual functionality is that when attempting the Unmatch option is not available..

Steps to Reproduce:

 1. Open Task  > Invoice Matching > Match inquiry search on application.
 2. Search and open a matched invoice. (Invoice should be in match status).
 3. Select invoice in invoice header.
 4. Go to Actions > select Unmatch option.
 5. Observe Unmatch option is not available.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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