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Alert Monitor Batch Job Is Not Running In MWM v2.3 (Doc ID 2455755.1)

Last updated on SEPTEMBER 25, 2022

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.0.0 to 2.3.0.2.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

M1-ALMTR (Alert Monitor) batch job run status is showing as In Progress. But batch thread log is not increasing. And records processed count in run tree also showing as zero and users have a very low number of alerts which are not in 'CLOSED' status. Restart of all thread pool workers and F1-FLUSH job did not correct the problem.

TPW log shows

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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