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Customiozation Steps To Control Debit or Credit Adjustment Options In Event Adjustment Through OES (Doc ID 2455896.1)

Last updated on NOVEMBER 05, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.19.0 and later
Information in this document applies to any platform.

Goal

One would like to have the control defined in Oracle Entitlements Server (OES) Policies/Roles defined for Customer Support Representative (CSR) using which the Debit or Credit adjustment options can be controlled at the CSR level.

E.g. For particular set of CSRs one would like to allow credit adjustment, but debit adjustment option should be disabled.

How to control debit/credit adjustment options in event adjustment using OES?

Solution

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In this Document
Goal
Solution
References


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