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Can Documaker Produce Color Documents? (Doc ID 2456156.1)

Last updated on OCTOBER 12, 2018

Applies to:

Oracle Documaker Desktop - Version 11.3 and later
Information in this document applies to any platform.

Symptoms

On : 11.3 version, Policy Print System (PPS)

ACTUAL BEHAVIOR
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Can Documaker Produce Color Documents?

We have a color logo that looks good in forms on the screen, but  color is converted to black and white when the policy is printed. Also, anything with a solid black background shows on screen and in print with dots in it. This happens if I have "Send Color" checked in the printer dialogue or not and for all printers. Is there no way to produce the color in the final printed document in this version of Documaker? Is there a later version that produces color documents?

EXPECTED BEHAVIOR
-----------------------
Output should be in color.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot generate color output..

Cause

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In this Document
Symptoms
Cause
Solution


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