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Closing Shift Incorrectly Dispatches All Activities In v2.3.0.2 (Doc ID 2456730.1)

Last updated on OCTOBER 05, 2022

Applies to:

Oracle Real-Time Scheduler - Version 2.3.0.2.0 to 2.3.0.2.0 [Release 2.3]
Oracle Utilities Mobile Workforce Management - Version 2.3.0.2.0 to 2.3.0.2.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.2.0 version, Scheduling

ACTUAL BEHAVIOR
---------------
Closing shift dispatches all activities.

We have came across the scenarios where we observed activities are getting dispatched even if the Crew shift is closed for that particular day.
Where expected behavior is activities remain in Allocated status and not get auto dispatched.

Cause

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