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"null" Error On MCP While Trying To Login (Doc ID 2456803.1)

Last updated on SEPTEMBER 29, 2022

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.2.0 to 2.3.0.2.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.2.0 version, Mobile Application

ACTUAL BEHAVIOR
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"null" error on MCP while trying to login

With the new hybrid MCP, occasionally receives a "null" error on the MCP login screen after entering their username, password, and clicking "Login". Most of the time, they are able to login with a 2nd attempt.

Changes

 

Cause

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