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Users Cannot Print PDF (Doc ID 2456820.1)

Last updated on SEPTEMBER 12, 2019

Applies to:

Oracle Documaker Desktop - Version 12.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.6 version, Policy Print System (PPS)

Users cannot complete policies.

ERROR
-----------------------
Failed to write to export file. Do you want to try again?


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Open a form
2.Select File, Complete

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete a transaction.

Cause

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In this Document
Symptoms
Cause
Solution


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