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Separate Tax Event Is Not Created After Billinfo Level Write-off Reversal (Doc ID 2457417.1)

Last updated on MARCH 04, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.17.0 and later
Information in this document applies to any platform.

Symptoms

Issue is that the event of type /event/billing/writeoff_reversal/tax is not created after performing a billinfo level write-off reversal.

Steps to reproduce:

  1. enabled taxation in CM pin conf, enabled business parameter 'auto_writeoff_reversal_enable', set 'writeoff_level' business parameter to value 'billinfo'
  2. created product with $100 Monthly Cycle Forward (MCF) and 10% user_code flat tax
  3. created account with above product
  4. ran billing
  5. amount due is $220
  6. executed PCM_OP_AR_BILLINFO_WRITEOFF to write-off the bill, with below input flist :



    See below that only one event (poid) is produced with two balance impacts while expected is two separate events :

    (poid / amount / poid_type / impact_type)

    312947397544331704 20 /event/billing/writeoff_reversal 4
    312947397544331704 200 /event/billing/writeoff_reversal 2

Expected result :

In step 7, two separate events (poid) should be generated, one for tax impact and one for rating impact.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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