My Oracle Support Banner

Separate Tax Event Is Not Created After Billinfo Level Write-off Reversal (Doc ID 2457417.1)

Last updated on MARCH 04, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


Issue is that the event of type /event/billing/writeoff_reversal/tax is not created after performing a billinfo level write-off reversal.

Steps to reproduce:

  1. enabled taxation in CM pin conf, enabled business parameter 'auto_writeoff_reversal_enable', set 'writeoff_level' business parameter to value 'billinfo'
  2. created product with $100 Monthly Cycle Forward (MCF) and 10% user_code flat tax
  3. created account with above product
  4. ran billing
  5. amount due is $220
  6. executed PCM_OP_AR_BILLINFO_WRITEOFF to write-off the bill, with below input flist :

    See below that only one event (poid) is produced with two balance impacts while expected is two separate events :

    (poid / amount / poid_type / impact_type)

    312947397544331704 20 /event/billing/writeoff_reversal 4
    312947397544331704 200 /event/billing/writeoff_reversal 2

Expected result :

In step 7, two separate events (poid) should be generated, one for tax impact and one for rating impact.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.