Service Point Context Menu Does Not Open The Service Point For Change
(Doc ID 2457764.1)
Last updated on MARCH 26, 2019
Applies to:Oracle Utilities Customer Care and Billing - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
On : 126.96.36.199.0 version, CI - Customer Information
Service Point Context Menu does not open the Service Point for Change
The Service Point Context Menu does not open the Service Point for Change. Rather it opens the Service Point Search Dialog Box.
Steps to recreate:
1. Navigate to Control Central
2. Search for an account
3. Click Premise Tree tab
4. Under Premise tree, expand Account information
5. Click the SP link
Issue: SP link is not working. Nothing happens when it is clicked.
Expected Result: It should be navigated to SP page.
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