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Not Able To Close The CSR Account Created Using PCM_OP_CUST_CREATE_CUSTOMER (Doc ID 2457882.1)

Last updated on OCTOBER 23, 2018

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.6.0 and later
Information in this document applies to any platform.

Symptoms

The CSR account created using PCM_OP_CUST_CREATE_CUSTOMER followed by "PCM_OP_CUST_MODIFY_SERVICE" to add service type “/service/admin_client”.
While trying to close the account, it is failing in ECE with below error:


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create a CSR account using opcode PCM_OP_CUST_CREATE_CUSTOMER
2. Call PCM_OP_CUST_MODIFY_SERVICE to subscribe /service/admin_client
3. Restart ECE
4. Try to close the account using PCM_OP_CUST_SET_STATUS.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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