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Team Member - Timesheet Page Not Loading (Doc ID 2457956.1)

Last updated on JANUARY 25, 2021

Applies to:

Primavera P6 Team Member - Version 16.2.12.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to enter hours in timesheets. If the user clicks on Automatically add tasks check box then
the following error occurs.

ERROR
-----------------------
An error has occurred. Please Contact your System Administrator

LOG FILE
-----------------------
Filename =
P6WebAccess.html


See the following error:
Sep-10-2018 09:17:12 398, MESZ [ACTIVE] ExecuteThread: '14' for queue: 'weblogic.kernel.Default (self-tuning)' ERROR com.oracle.pgbu.rest.resources.timesheet.TimesheetResource ?:? Failed retrieving Timesheet for user Id-currentuser,timesheetId-797,start date-null,end date-nulluser option-addCurrentActivities
java.lang.NullPointerException


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login Team Member
2. Select Timesheets
3. Open any Not Started Timesheet
4. Select "Automatically add current tasks to timesheet" option (DO NOT Add completed tasks)
5. Result: Alert error: An error has occurred. Please contact your Administrator

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot enter hours in timesheets.

Cause

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In this Document
Symptoms
Cause
Solution
References


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