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Crew Shift Query Window Renders Very Slowly With High Number Of Service Classes (Doc ID 2457983.1)

Last updated on MARCH 19, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.1.0 to 2.3.0.2.0 [Release 2.3]
Oracle Real-Time Scheduler - Version 2.3.0.1.0 to 2.3.0.2.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.1.0 version, Common Dispatcher Interface (CDI)

ACTUAL BEHAVIOR
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Crew Shift Query Window Renders very slowly.

When the search Icon is selected after selecting the Allocate button on an activity, it takes 6-10 seconds just for the Crew Shift Query to render.

This time needs to be improved as the actual query is three times faster returning results. This occurs on all workstations.

Client debug log shows 7 second to process 153 Service Areas:

 

Changes

 

Cause

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