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Crew Shift Query Window Renders Very Slowly With High Number Of Service Classes (Doc ID 2457983.1)

Last updated on OCTOBER 10, 2022

Applies to:

Oracle Real-Time Scheduler - Version 2.3.0.1.0 to 2.3.0.3.0 [Release 2.3]
Oracle Utilities Mobile Workforce Management - Version 2.3.0.1.0 to 2.3.0.3.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.1.0 version, Common Dispatcher Interface (CDI)

ACTUAL BEHAVIOR
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Crew Shift Query Window Renders very slowly.

When the search Icon is selected after selecting the Allocate button on an activity, it takes 6-10 seconds just for the Crew Shift Query to render.

This time needs to be improved as the actual query is three times faster returning results. This occurs on all workstations.

Client debug log shows 7 second to process 153 Service Areas:

 

Changes

Cause

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