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Indicators (Symbols) Do Not Appear When Saving to PDF (Doc ID 2458133.1)

Last updated on APRIL 16, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 18.8 to 18.8.10.0 [Release 18.8]
Primavera P6 Enterprise Project Portfolio Management - Version 19.12 to 19.12 [Release 19.12]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 19.1 to 19.12 [Release 19.1 to 19.12]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.12.0.0 to 18.8.10.0 [Release 17.12 to 18.8]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR:

When saving as PDF within P6 Web, User Defined Field (UDF) Indicators disappear.

EXPECTED BEHAVIOR:

For the UDF values to appear without issue.

STEPS:

The issue can be reproduced at will with the following steps:
1. Create Activity Layout that includes UDF Indicators.
2. Select 'Save to PDF'.
3. View PDF file.

BUSINESS IMPACT:

The issue has the following business impact:
Due to this issue, users cannot print Layout to PDF to include the UDF Indicator symbols.

Cause

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In this Document
Symptoms
Cause
Solution
References


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